About Alert1 Medical Alert Systems
Alert1 has been in the medical monitoring business for more than 30 years. Alert1 Services is headquartered in Williamsport, PA and has members in all 50 states nationwide. The company has a number of medical alert device offerings including automatic fall detection and they do not require long-term contracts. Although they do not offer activity monitoring, they do offer add-on options such as smoke detection and medication reminders. Alert1’s medial emergency response systems provide protection and safety in your home and keep your independence. There are five medical alert device system options that Alert1 offers, as well as helpful articles, product reviews and comparisons, buyer’s guides for the monitoring systems and many Alert1 discounts on different plans.
Price Matching
Alert1 does not specify a price match guarantee.
Return Policy
If you are not 100% satisfied with your service for any reason, Alert1 has 30-day money back guarantee. Full refunds (less any previously paid shipping fees) are given within 30 days if you are an annual subscriber. To qualify for a refund, new members must subscribe to a three year, annual, semi-annual, or quarterly service plan, use the medical alert device to place a successful test call to the Command Center and return the device in its original condition within 30 days of initial purchase. Any pre-paid shipping, warranty and activation fees are non-refundable.
Loyalty Program
Alert1 does not offer a loyalty program. Customers can create a basic member account to track orders, process returns, and manage payments.
Seasonal Sales
Alert1 is known for giving discounts for advanced payments. Quarterly, annual and 3-year advance payment option are available with a discount. Alert1 also offers automatic monthly tests (every 28 days) and free 2-day shipping and free equipment on all plans. Customers can earn one free month for them and the friends they will refer. Referred friends must select an annual, semi-annual or quarterly medical alert system service plan to receive the free month.
Alert1 gives the best possible savings on medical alerts with their special promotions for new members. Not only you get free self-installation and only $28.95/month for Home Medical Alert when billed monthly, but you receive many discounts for each plan you purchase:
• Alert1’s 36 for 30 Promotional Plan offers: 6 FREE month + free shipping + free activation + free month of warranty.
• Alert1’s Annual Promotion Plan offers: 2 free months + free shipping + free activation + free month of warranty.
• Alert1’s Quarterly Promotion Plan offers: free month of warranty + free shipping and activation.
Qualified Discounts
Alert1 is willing to give senior discounts (AARP discount), Veteran discounts and Refer-a-Friend discount when you and the referred friend will receive one month free.
Trade-In Policy
Alert1 does not specify a trade-in policy for customers.
Credit Card
Alert1 does not offer a credit card to customers at this time.
