About Alibaba Cloud
Alibaba Cloud, also known as Aliyun, is a Chinese cloud computing company, a subsidiary of Alibaba Group. Alibaba Cloud provides cloud computing services to online businesses and Alibaba's own e-commerce ecosystem. Alibaba Cloud's international operations are registered and headquartered in Singapore. As in Aug. 2019, the company made an announcement to rename Alibaba Cloud to Alibaba Cloud Intelligence. Services are available on a pay-as-you-go basis and include Elastic Compute, Data Storage, Relational Databases, Big-Data Processing, Anti-DDoS protection and Content Delivery Networks (CDN). Outside of the status as the largest cloud computing company in China, Alibaba Cloud operates in 19 data center regions and 56 availability zones around the globe.
Alibaba Cloud does not specify a price match guarantee.
If you need to cancel a Subscription-based service, you can apply for a refund according to the policies described on Alibaba Cloud website. The cash contained in the refund will be returned to the account that you used to make the payment. If the fees deducted based on usage exceed the amount of valid payments that you have made, no refund will be returned. You do not need to pay the outstanding amount.
Alibaba Cloud does not offer a loyalty program. Customers can create a basic member account to track orders, process returns, and manage payments.
Alibaba Cloud promotions and discounts are available on www.alibabacloud.com. The company offers free trial when you get free hands-on experience with over 40 products, SSD Cloud server and data transfer for only $2.50 a month and short message service package deals when you can save up to 20%. New users are awarded exclusive offer: receiving an Alibaba Cloud Official Certificate, e-learning videos and online exam. By inviting friends to join Alibaba Cloud, you will receive free coupons and enjoy bigger savings.
Alibaba Cloud is proud to empower students all around the world to become the next generation of IT and cloud professionals. Eligible university students will gain access to exclusive student benefits, including free cloud computing and e-learning resources, free Elastic Compute Service (ECS) for an entire year and 10 free certification training courses. Alibaba Cloud will also provide professors with discounts to one of the most powerful computing platforms in the world and their online lab platform to facilitate the inclusion of cloud computing / Big Data / Security topics in their academic portfolios. Students will benefit from industry-leading training materials, online hands-on exercises, and discounted certification exams, providing them with reliable, market-recognized credentials in addition to their university degrees and future career.
Alibaba Cloud does not specify a trade-in policy for customers.
Alibaba Cloud does not offer a credit card to customers at this time.