About American Girl
American Girl sells clothes, games, toys, and other gifts for girls centered around their iconic line of American Girl dolls. American Girl aims to empower girls by providing them with wholesome toys and experiences which promote positivity, diversity, confidence, and creativity.
American Girl does not specify a price match guarantee.
American Girl's return policy states that they will accept a return for exchange, merchandise credit, or refund within two years of purchase. This return policy is subject to the qualification that, from time to time, American Girl will be unable to accomodate a return. Shipping and processing fees will not be refunded.
American Girl offers a three-tiered loyalty rewards program. Members are automatically eligible for “Silver” membership upon enrolling in the loyalty program, will become “Gold” members upon spending $250 within a 12 month period, and qualify for “Berry” membership upon spending $500 within a 12 month period. The benefits of each tier are described below: Silver: 1 point earned for every $1 spent $10 reward upon accumulating 200 points. A gift on the member's birthday. Extra points accumulated for attending events at American Girl stores. An annual silver-level benefit. Gold: 1.25 points accumulated for ever $1 spent. $10 reward upon accumulating 200 points. A gift on the member's birthday. Extra points accumulated for attending events at American Girl stores. Early sale alerts Early access to new products and experiences. An annual gold-level benefit. Berry: 1.5 points accumulated for every $1 spent. $10 reward upon accumulating 200 points. A gift on the member's birthday. Priority access for exclusive events. Early sale alerts. Early access to new products and experiences. A free tiara at the doll hair salon. Rewards points do not expire. An annual berry-level reward.
American Girl is known for hosting regular sales including a winter sale, Black Friday and Cyber Monday Sales, and monthly specials through their online store.
American Girl offers a 15% in-store discount for all United States active duty military service members, retired military, veterans, military spouses, and dependents.
American Girl does not specify a trade-in policy for customers.
American Girl does not offer a credit card to customers at this time.