About Ashford
Ashford is a luxury brand that caters in men’s watches, and other luxury items - selling items by Cartier, Rado, Corum, Movado, Calvin Klein, Hamilton, and other luxury watch brands. The company was launched in 1997 in Houston, Texas, and they became an online retailer in 1999. In 1999, the company also went into partnership with Amazon.com; they also went into an agreement with EBay to sell watches. Since 2007, Ashford is owned by LUXI group, the company is placed among the largest web merchants in the US. They also have a massive assortment of women’s watches, sun glasses, and accessories including, leather bags, wallets, cufflinks and pens. The company is currently headquartered in the New York City.
Price Matching
Ashford doesn’t specify a price-match guarantee.
Return Policy
At Ashford, customers can return items within 30 days of delivery; customers can get a full refund, provided the watch is in its original and brand new condition. In most cases, shipping fee is non-refundable, and if the items have been sized or damaged, refunds aren’t accepted. International items are final sale, and aren’t eligible for returns.
Loyalty Program
Ashford doesn’t specify a loyalty program for its customers, but they do offer site-wide discounts and deals for its new and existing customers. There is free shipping in the US only, UPS ground shipping, where there is no minimum shopping requirement. By subscribing to the email list, customers can get weekly deals, sales notifications and other Ashford promo codes and coupons, if applicable.
Seasonal Sales
Ashford does offer seasonal sales and free shipping for US customers; weekly and seasonal sales are offered regularly on the official website, where customers get discounts on luxury watches from brands like, Calvin Klein, Rado, Burberry, Carrera, Ferrari, Lacoste, Tom Ford, Nixon, and TISSOT.
Qualified Discounts
Ashford doesn’t advertise any qualified customer discounts.
Trade-In Policy
The company doesn’t specify any trade-in policy.
Credit Card
Ashford doesn’t offer a credit card to its customers, at this time.
