About Atlantis
Atlantis Paradise Island is an ocean-themed holiday resort on Paradise Island, in the Bahamas. Bought and developed by Sol Kerzner in 1994 and modeled on the mythical lost city of Atlantis, Atlantis Paradise Island is the world's largest open-air marine environment and includes over 50,000 sea creatures, lagoons, and waterfalls. Customers can stay in one of over 2000 rooms when staying at Atlantis Paradise Island and there is a wide range of activities to enjoy, including casinos, water slides, and swimming pools.
Price Matching
Atlantis Paradise Island offers a best rate guarantee policy and If within 24 hours of making a reservation, a customer should find the same hotel and room for cheaper, Atlantis will match the rate plus award $50 resort credit. Customers should submit the Best Rate Guarantee Form to process the price match.
Return Policy
Atlantis allows customers to cancel a reservation no later than 15 days before arrival, however, to cancel or amend a booking, customers should contact Atlantis directly by phone.
Loyalty Program
Atlantis does not offer a loyalty program. Customers can create a basic member account to manage payments, view bookings, and make amendments.
Seasonal Sales
Atlantis runs various sales and promotions throughout the year, in addition to collaborative offers with their partners. Customers are advised to join the Atlantis special offers email list to hear more about any sales, promotions, or offers at Atlantis Paradise Island.
Qualified Discounts
Military members can save up to 25% on reservations when booking directly with Atlantis Paradise Island. Customers should contact customer services for more information.
Trade-In Policy
Atlantis does not specify a trade-in policy for customers.
Credit Card
Atlantis does not offer a credit card to customers at this time.
