About Avianca
Avianca is a Colombian airline that has been the official flag carrier of Colombia since 1919. Avianca is headquartered in Bogota and currently runs more than 700 flights a day with 75 destinations across 26 different countries.
Price Matching
Avianca does not specify a price match guarantee.
Return Policy
Customers can claim a refund for 100% of the fee, although cancelations must be requested within 24 hours of purchase. Customers are advised to check the type of fare that they have purchased and in some cases, an additional fee is charged for the documentation, which will be deducted from the amount to be refunded.
Loyalty Program
Avianca customers can apply for the Life Miles reward program, giving members a chance to earn when they spend with Avianca or any of their partners. Points can then be redeemed against further benefits. Customers should check the Avianca website for more information on how to join the Life Miles program.
Seasonal Sales
Avianca is proud of their low-cost fares, and from time to time, they offer sales and discounts on certain locations. However, on a more regular basis, customers can go to the Avianca offers section to take advantage of further deals and promotions.
Qualified Discounts
Avianca runs discounts throughout the year, although they are not always consistent and are sometimes for a select period of time. Customers should check the Avianca website regularly to ensure they do not miss a discounted offer.
Trade-In Policy
Avianca does not specify a trade-in policy for customers.
Credit Card
Avianca customers can apply for the LifeMiles credit card where they will earn Life points for shopping with Avianca or their partners. Customers can apply for the Avianca credit card by visiting the Avianca website.
