Operating in more than 165 countries with a total of 5,500 locations Avis Car Rental is one of the most recognizable car rental companies in the industry today. Having received numerous awards for their service, Avis is committed to their company slogan “We try harder.”
Avis provides a best price guarantee, if customers find a lower qualifying Avis rate published on another website Avis will match the base price and provide an additional 10% off of the rental price. To qualify, customer's prepaid rental must be booked at least 72 hours in advance, the comparison base rate must be found within 24 hours of booking the rental, and the comparison base rate must have identical reservation dates and times, locations for pick-up and drop-off, and rental car type. Car rental rates from other car rental companies are not eligible for Avis' best price guarantee. Additionally, rates obtained through the use of discounts, coupons, upgrade offers, package rates, auctions, wholesale websites, or websites requiring a member login in order to obtain the rate are not eligible for the Avis Best Price Guarantee.
Avis does not specify a return policy at this time.
Avis offers a loyalty program, allowing customers to become Avis Preferred members or Avis Preferred Plus members. This loyalty program allows customers to accrue points for every dollar spent on a car rental or on accessories. Members are able to redeem rental days beginning when 700 points have been accrued and adding accessories onto a rental may be purchased for 250 points per day. Membership in the Avis preferred loyalty program allows members to accrue points at the rate of one point for every $1 spent on a rental and 2 points for every $1 spent on vehicle accesories. Membership in the Avis Preferred Plus allows members to accrue points at the rate of 1.25 points per $1 spent on rentals and 2.5 points for every $1 spent on vehicle accessories so long as the member has made 12 vehicle rentals or spent $5,000 dollars. Once a member has made 25 rentals or spent $7,000 dollars, points are accrued at the rate of 1.5 points for every $1 spent on rentals and 3 points for every $1 spent on vehicle accessories.
Avis offers occasional seasonal sales throughout the year, notably their Winter Escape Sale and Summer Sales.
Avis offers a 25% discount to veterans, active members of the United States military, and military spouses and dependents. Avis also offers a 30% off discount to AARP members.
Avis does not specify a trade-in policy for customers.
Avis does not offer a credit card to customers at this time.