Belk was founded in 1888 in Monroe, NC, and has since grown to have a presence in 16 states. Belk is known for putting family and community first, and is a destination where customers can shop for their Saturday night outfit, the perfect Sunday dress, and can uniquely express who they are. Shop Belk.com to find an assortment of national brands and private-label fashion, shoes and accessories for the entire family, along with top-name cosmetics, a wedding registry, home essentials and décor.
Belk does not offer competitor price match, however, if you discover a pricing discrepancy between a Belk store and belk.com on an identical piece of merchandise, you can contact a Customer Service Representative by email, phone, or visit your local Belk store.
Items must be returned within 180 days of purchase. For in-store returns customers should bring receipt to receive a full refund via the original form of payment. If the return is after 180 days or without a receipt, Belk will refund the lowest sale price offered in the last 60 days. The refund will be credited to your Belk Rewards Credit Card or a Belk Gift Card. For online returns, customers are responsible for shipping costs unless 1) your return contains defective merchandise or merchandise that was damaged during the initial shipping process; or 2) belk.com fulfillment is at fault due to shipping and/or handling error(s)
Belk does not offer a loyalty program. Customers can create a basic member account to track orders, process returns, and manage payments.
Belk is known for offering regular seasonal coupons and promo codes throughout the calendar year. Belk also offers free shipping on purchases over $99. The company holds holiday sales including Black Friday and Cyber Monday, as well as coupon codes for sitewide savings.
As their way of saying thanks, Belk offers an extra 20% off (15% off home/shoes), for all of the active military, veterans, teachers & seniors.
Belk does not specify a trade-in policy for customers.
Belk offers a credit card. Customers will receive a 20% off discount on their first purchase of most brands, 15% off Home & Shoes once a credit card is opened. Customers will also earn $10 in Belk reward dollars with their first purchase.