About Blue Nile
Founded in 1999, Blue Nile is the world's leading online jeweler for engagement rings and fine jewelry and exclusive home of rare Astor by Blue Nile diamonds, expertly cut for optimal brilliance. Since its launch, their goal was – and still is – to introduce new and innovative ways for customers to purchase high-quality diamond and fine jewelry in the privacy of their homes. Unlike traditional jewelers, Blue Nile is available 24 hours a day, seven days a week, offering phone support, live chat, and e-mail with non-commissioned diamond and jewelry experts. They have over 100,000 independently graded diamonds compared to maybe a few hundred at a traditional jewelry store and offer amazing Blue Nile deals and promotions throughout the whole calendar year.
Price Matching
Blue Nile does offer a Diamond Price-Match guarantee. While Blue Nile expects to have the lowest price, they can typically match a competitor's offer if you find a diamond of comparable quality and characteristics that is lower in price than the one on their site. You should simply contact them by phone or email and a qualified Diamond and Jewelry Consultant will review your inquiry. The advertised diamond must be of comparable size, shape, and quality in order to be eligible for price matching.
Return Policy
Blue Nile accepts returns for refund or exchange within 30 days of shipment. They will send you a fully insured, free shipping label via email within one business day of your return request. A Return Merchandise Authorization (RMA) number is required for all returns. To be eligible for return, items must be in their original purchase condition, including all product documentation, and shipped back to them within 30 days. Shipping fees are non-refundable.
Loyalty Program
Blue Nile does not offer a loyalty program at the moment, but offers a Refer-a-Friend program. When you refer a friend and he/she makes a purchase, you can both save $20 on your order of $100 or more, $50 on your order of $500 or more and $100 on your order of $1000 or more.
Seasonal Sales
You may stay informed on Blue Nile promotions and special offers by subscribing to the Blue Nile e-mail list. They also offer a 1.5% discount on bank wire transactions and free shipping. From time to time, Blue Nile has flash sales such as the one occurring right now when you can save 25-50% on perfect pieces and receive free boxes and gifts cards. Blue Nile also offer customers the opportunity of entering their mail and instantly participating in giveaways, receiving $50 off next purchase and receiving updates on their best and newest offers.
Qualified Discounts
Blue Nile does not advertise any qualified customer discounts.
Trade-In Policy
Blue Nile does not specify a trade-in policy for customers.
Credit Card
The Blue Nile Credit Card offers compelling financing options. Benefits of the card include convenient payment options with flexibility to pay over time, no annual fee and special access to cardmember-only offers and promotions.
