About Brussels Airlines
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Price Matching
Brussels Airlines offers price-matching by way of its lowest fare guarantee. Under this policy, Brussels Airlines guarantees that if you find a lower fare for the same ticket as one you have booked on any other website, they will refund you the difference and will also give you a 15% percent discount for a future booking through their website. To qualify for this guarantee, the ticket must be for the same route and the same travel dates, on the same flight number, the same travel class, the same ticket conditions, same number and type of passengers, same accepted form of payment, be offered without a loyalty program or membership, and be quoted in the same currency as the offer purchased through Brussels Airlines. In order to avail oneself of this lowest fare guarantee, customers must take a screenshot of the price quote page showing the lower priced booking and submit the price to Brussels Airline within the hour after booking a flight on the Brussels Airlines website.
Return Policy
Brussels Airlines grants refunds on tickets purchased through their website prior to use. Refunds are subject to various terms and conditions, the details of which will be listed on the ticket issued upon purchase of the same. Once a refund has been requested, the ticket purchased will no longer be valid.
Loyalty Program
Brussels Airlines is a partner in the Miles & More partnership program which allows customers to earn points for booking flights, hotels, car rentals, and other various shopping activities. Customers can redeem these points for upgrades on flights, for hotel stays, upgrading or booking car rentals, to earn various products, or to gain access to specified events.
Seasonal Sales
Brussels Airlines offers numerous sales throughout the year, including sales at the beginning of summer and during the winter holidays.
Qualified Discounts
Brussels Airlines offers discounts to students through their b.student program.
Trade-In Policy
Brussels Airlines does not specify a trade-in policy for customers.
Credit Card
Brussels Airlines offers three credit cards to its customers, additional details about these offerings is included below. For each credit card offered, award miles do not expire so long as the credit card remains active.