About Candlewood Suites
Candlewood Suites are registered trademarks of Six Continents Hotels, Inc. Since its foundation in 1995, they offer studios and one-bedroom suites with fully equipped kitchens, large workspaces, high-speed internet access, laundry and fitness facilities. All Candlewood Suites are pet-friendly and are ideal for longer-stay guests, offering convenience and comfort at good value. With fully equipped kitchens, a large work area and the Candlewood Cupboard open 24 hours a day for snacks, refreshments and other necessities, they offer independence and the home-away-from-home experience extended-stay guests want. Candlewood Suites offers amazing deals and promotions during all seasons, as well as extraordinary and always supportive customer service.
Price Matching
The Best Price Guarantee program is offered by Six Continents Hotels, Inc., an InterContinental Hotels Group company (“IHG”), of which Candlewood Suites is part. If you book a hotel room at an IHG branded hotel using any IHG direct channel (such as a branded website, call center or the mobile app), and within 24 hours of making your reservation you find a lower rate online for the same hotel room, number of guests, and reservation dates, and submit a qualified guarantee claim form, they’ll match the lower rate and give you 5X the IHG® Rewards Club points, up to a 40,000-point maximum, for the room rate for that hotel stay.
Return Policy
If you cancel a rate which required a deposit or payment in advance, Candlewood Suites will do everything they can to process your refund as quickly as possible. Refunds (which may be vouchers where allowed by local law) may take up to 90 days for hotels to process from the date of cancellation. Reservations may be changed without a fee but may result in different pricing.
Loyalty Program
IHG Rewards Club is a hotel rewards and loyalty program with exclusive member benefits anywhere you travel. Members can enjoy special benefits at all hotels, all around the world, such as exclusive room rates and promotions. Points can be earned in many ways such as shopping, booking hotels, making purchases at the brand’s partners such as jewelry, electronics, restaurants and more. You also earn 10 Points for every $1 spent.
Seasonal Sales
You can take advantage of exclusive Candlewood Suites promo codes, discounts and coupons found at numerous coupon websites. With Candlewood coupons you can save up to 15% off 3-day booking rooms, up to 25% off during sale promotions, as well as 20% off purchases of $120+. The brand offers numerous hotel offers, packages and discount programs, holiday discounts and promotions.
Qualified Discounts
Candlewood Suites does not advertise any qualified customer discounts.
Trade-In Policy
Candlewood Suites does not specify a trade-in policy for customers.
Credit Card
Candlewood Suites offers a credit card with varying promotions and discounts. Members can earn amazing rewards such as hotel stays, electronic gadgets, housewares and more. This Rewards Club Credit Card brings members everyday earnings and extraordinary opportunities.
