Casper, which was founded in 2014, was among the first bed-in-a-box company to gain widespread recognition. Since then they have been rated the #1 foam mattress, and have expanded their products from just mattresses to other sleep essentials such as pillows, sheets and pet beds.
Casper does not specify a price match guarantee.
The Casper team wants you to be 100% happy with your purchase. That’s why they offer a 100 night trial to ensure mattress satisfaction, as well as a 30 night trial for all other products. During this time period, if you feel your Casper products aren’t working for you, all you need to do is start a free, easy return to get your money back.
Casper does not offer a loyalty program. Customers can create a basic member account to track orders, process returns, and manage payments.
Casper continually offers regular seasonal coupons and promo codes throughout the calendar year. Casper also offers free standard shipping on all purchases. The company holds holiday sales including Black Friday and Cyber Monday, End of Season Clearance Sales, as well as coupon codes for sitewide savings.
Casper offers 10% off for military members. This discount is available for those engaged in active duty, retirees, veterans, military spouses and military family members.
Casper does not specify a trade-in policy for customers.
Casper does not offer a credit card to customers at this time.