About Chaco
Chaco Shoes make top quality, sandals, boots, and sneakers for both men and women; these can be purchased at Zappos, Amazon and at Chico's online store. The shoe brand is based in Richmond, Indiana. Chaco sandals are quite famous for their durability and the founder of Chaco wanted to create a shoe that would be perfect for outdoor adventures. The idea was conceived in 1989, and the shoes were originally named gecko – changing later to Chaco. Their famous “Z sandals'' are performance ready and can be worn in any type of outdoor adventure, these come with adjustable straps and the rubber outsoles provide grip and traction. The best part, customers won’t have to throw away their shoes, the shoes can be brought in for repair and adjustment – thus the shoes won’t end up in landfills. Customers can choose to customize their own sandals online. They stock sandals and shoes for kids; they also feature clothing items, dog gear and accessories, like bags. They offer FREE shipping (standard) in the US for all orders.
Price Matching
Chaco doesn’t specify a price-match guarantee.
Return Policy
Customers can return merchandise within 30 day from the date of purchase; shoes must be unworn and in the original packaging - exchanges for shoes are FREE.
Loyalty Program
Chaco doesn’t specify a loyalty program. Customers can create an account to view order history and track new orders. Newsletter subscribers get 10% off discounts on first purchase.
Seasonal Sales
Seasonal sales, discount coupons and deals are advertised on the website.
Qualified Discounts
Chaco doesn’t advertise qualified customer discounts.
Trade-In Policy
The brand doesn’t specify a trade-in policy.
Credit Card
Chaco doesn’t offer a credit card to its customers.