Cigars.com aims to provide customers with the finest cigars, cigarillos and related accessories available from around the world. With over 60 years of industry experience amongst its founders, Cigar.com has an unrivaled knowledge and passion for cigars that the company works tirelessly to pass on to its customers.
Cigars.com does not specify a price match guarantee.
Cigars.com accepts returns of any item within 30 days of purchase for a full refund, minus shipping, handling, freight, or delivery charges, or for exchange. To initiate a return customers must contact Cigars.com's customer service department via phone or e-mail and request a return authorization form.
Cigars.com does not offer a loyalty program. Customers can create a basic member account to track orders, process returns, and manage payments.
Cigars.com is well known for its generous Black Friday sale.
Cigars.com offers a 10% discount to all active and non-active military servicemembers and first responders.
Cigars.com does not specify a trade-in policy for customers.
Cigars.com does not offer a credit card to customers at this time.