About Cox Communications
Cox Communications is an American company that provides digital cable television, telecommunications and Home Automation services in the United States. It is the third-largest cable television provider in the United States, serving more than 6.2 million customers, including 2.9 million digital cable subscribers, 3.5 million Internet subscribers, and almost 3.2 million digital telephone subscribers, making it the seventh-largest telephone carrier in the country. Cox Communications is the largest division of Cox Enterprises, a family-owned business founded in 1898 by Governor James M. Cox. Today, Cox provides high speed Internet, streaming TV – both live and on-demand, home telephone and smart home security solutions for its residential customers. All Cox promotions and deals are available online and help customers with their savings.
Price Matching
Cox Communications does not specify a price match guarantee.
Return Policy
A 30-day money-back guarantee is available on new service activations (not including service transfers) and is limited to refund of certain video, Internet and phone packages. Service for which refund is requested must be disconnected, and request for refund must be made, within 30 days of service activation. Other restrictions may apply.
Loyalty Program
Cox Communications does not offer a loyalty program. Customers can create a basic member account to track orders, process returns, and manage payments.
Seasonal Sales
Cox Communications is known for occasionally offering amazing exclusive offers and discounts. All Cox deals and promotions are available online and help you save on various Cox plans and packages. TV and Internet bundles, and Internet-only deals are occurring every month. The company also holds holiday sales including Black Friday and Cyber Monday, as well as numerous Cox Communications promo codes and coupons offered by various coupon websites.
Qualified Discounts
Cox Communications does not advertise any qualified customer discounts.
Trade-In Policy
Cox Communications does not specify a trade-in policy for customers.
Credit Card
Cox Communications offers a Cox Visa Prepaid Card which does not have ATM or cash access and is available to residential customers subscribing to select Cox products or bundles in Cox service areas. In order to receive the card there are few eligibility requirements:
1. You must have the required levels of service outlined in the offer.
2. You must complete 90-days of continuous service.
3. Ensure no past due balances at any point during the 90-days of continuous service.
4. Submit your redemption application before the submission deadline.
5. Prepaid card will be mailed to the address provided in redemption form.
6. Submission deadline is 6 months from the Installation Date.
