About Design Within Reach
Founded in 1998, Design Within Reach provides customers with easy access to the finest in authentic modern interior design. Cutting out the middlemen and prerequisite connections to brokers within the European furniture design scene, Design Within Reach brings elegant, fashionable pieces of furniture to the masses.
Price Matching
While Design Within Reach does not offer a price match guarantee for competitors, they do provide customers with credits if an item goes on sale within 14 days after an order is placed.
Return Policy
Design Within Reach accepts returns subject to certain conditions which are described in more detail below:
Returns must be received at the Design Within Reach warehouse within 30 days of receipt.
Shipping charges are non-refundable and customers are responsible for return shipping, freight, and delivery charges.
Refunds issued as a result of a return will be subject to a restocking fee equal to 10% of the item's purchase price.
Items must be returned with original packing materials, receipt, and all merchandise tags.
Custom or special order furniture, floor samples, and items purchased from DWR Outlets are not eligible for return, exchange, or refund.
Loyalty Program
Design Within Reach does not offer a loyalty program. Customers can creat a basic member account to track orders, process refunds, and manage payments.
Seasonal Sales
Design Within Reach is best known for its Semiannual sale which has historically seen the company offer a discount of 15% on a wide array of items in its inventory.
Qualified Discounts
Design Within Reach offers special pricing to interior designers, design professionals, architects, developers and designers working on residential or commercial projects.
Trade-In Policy
Design Within Reach does not specify a trade-in policy for customers.
Credit Card
Design Within Reach offers customers the opportunity to apply for a Design Within Reach branded credit card through Synchrony Bank. The card offers cardholders no interest on purchases of $500 or more made at Design Within Reach. Additionally, the card offers special financing for cardholders, advance notice of exclusive cardholder offers, and no annual fee to maintain the card. For new accounts, purchase APR is 29.99% and there is a minimum interest charge of $2.
