About DHGate
DHGate is an online wholesaler of Chinese-made goods and products, offering a wide array of items including consumer electronics, toys, cosmetics, home decor, apparel, and cell phones among many others.
Price Matching
DHGate does not specify a price match guarantee.
Return Policy
Because DHGate is a wholesaler whose platform is utilized by various sellers, there is not a consistent return policy listed. In order to determine the applicable policy, customers must check which return policy was selected by the specific seller.
Loyalty Program
DHGate offers customers the opportunity to join their VIP Club, which allows customers to earn more benefits as they spend more on the DHGate Platform. Benefits that customers can unlock include live chat with support staff, improved response time to disputes submitted to DHGate, access to an exclusive account manager, and more.
Seasonal Sales
DHGate heavily advertises their Black Friday and Cyber Monday Sales during which customers have historically been able to get discounts of up to 60% off of various products across the DHGate website.
Qualified Discounts
DHGate does not specify any qualified customer discounts.
Trade-In Policy
DHGate does not specify a trade-in policy for customers.
Credit Card
DHGate does not offer a credit card to customers at this time.
