About Ella Paradis
Founded in 2015 and based in Miami Fl, Ella Paradis is a discreet online boutique, specializing in adult toys for men and women that want to enjoy and celebrate the more intimate aspects of their relationships. As a pleasure-positive company, Ella Paradis believe in providing access to high-quality intimate products that fill their customers with the confidence they need to celebrate their bodies and enjoy a healthy sex life.
Price Matching
Ella Paradis offers a price matching service however it is only applicable to designated products and the products in question must come from an authorized retailer from within the U.S. Sites like Amazon do not qualify. Customers must contact customer service and provide an active link, displaying the lower price, to qualify for the price match guarantee.
Return Policy
Ella Paradis offers a 30-day satisfaction guarantee for any customers that are not 100 percent happy with their order, although shipping charges are excluded from the refund. The items which are eligible for a 30-day guarantee will display a guarantee badge on the Ella Paradis website. Some products are not eligible for the 30-daysatisfaction guarantee, and these are also displayed on the Ella Paradis website.
Loyalty Program
The Ella Perks program allows customers to earn points when they spend, with each dollar being worth 1 point. When customers reach 200 points they will receive a $20 off token and customers can receive 50 points immediately, simply for registering for an account. Customers can also earn additional points for writing reviews of their products.
Seasonal Sales
Ella Paradis holds regular seasonal sales where in some cases customers can receive as much as 80% off. The Ella Paradis website also displays a constant sale section which allows customers to gain access to discounted products, or products which have been reduced due to a ‘price drop’.
Qualified Discounts
Ella Paradis does not advertise any qualified customer discounts.
Trade-In Policy
Ella Paradis does not specify a trade-in policy for customers.
Credit Card
Ella Paradis does not offer a credit card to customers at this time.
