About Eurail
Eurail is the official online sales channel for Eurail Passes, based in the Netherlands. Introduced in 1959 and formerly known as Europass or Eurail Pass, is a rail pass which permits travel through 33 European countries on nearly all railroads and several shipping lines. Their centers are operating from the USA, Ireland and Singapore and the passes, which provide access to 250,000 kilometers (160,000 mi) of European railway, are used by over 33,000 travelers annually. Since the beginnings of the company, Eurail has helped customers from all over the world to have an unforgettable Eurail train trip, offering various discounts.
Price Matching
Eurail does not specify a price match guarantee.
Return Policy
Refunds and exchanges for standard, non-promotional Rail Passes, purchased on Eurail website, can be granted if they are returned to us unused, not yet activated and within one year from the issue date printed on the Pass. Refunds for pre-activated Passes, for which the start date was chosen during the order process, can be granted if they are returned to us unused and before the first day of validity. Partially used Passes or Passes returned on or after the first day of validity are non-refundable and non-exchangeable.
Loyalty Program
Eurail does not offer a loyalty program. Customers can create a basic member account to track orders, process returns, and manage payments.
Seasonal Sales
Eurail sells Eurail Pass, an all-in-one ticket giving you flexible access to most trains across Europe. With this ticket you can go wherever you want, whenever you want. Traveling with Eurail saves you money since having Eurail Pass means taking advantage of hundreds of benefits an price reductions all over Europe. You get great discounts on European ferry routes, boat tours, hotel rooms, musecum tickets, and much more. Eurail offers single-country and multi-country passes, as well as free-of-charge tickets for children aged 4-11 travelling by a full-fare adult.
Qualified Discounts
Students aged 12 to 25 can benefit from a youth discount when they purchase any Eurail Pass. Generally, the Eurail Pass that’s ideal for students is valid in second class and offers a 35% discount on the adult fare.
Trade-In Policy
Eurail does not specify a trade-in policy for customers.
Credit Card
Eurail does not offer a credit card to customers at this time.
