The first Express store opened in Chicago, IL in 1980 and since that time has expanded dramatically to become one of the foremost brands in ready-to-wear fashion in the United States.
Express does not price match against competitors, however Express will provide a price-adjustment in the event that the price of a purchased item is reduced within 14 days of the date of purchase.
Express generally accepts returns on items within 60 days of purchase. Items that were purchased at an Express Factory Outlet store or outside of the United States are not eligible for return. All returned items must have any tags which state “Do Not Remove” or “Keep This Tag Attached” must have those tags still attached in order to be eligible for a return or refund. Items designated as Final Sale are not eligible for exchange or receipt.
Express offers customers the opportunity to sign up for their Express Next loyalty rewards program. This program allows members to earn points which can be redeemed for rewards, gifts, discounts, or store credit.
Express is best known for their Cyber Monday and Black Friday Sales in addition to their “End of Season” Sales. Typically Express also offers a sale in the week leading up to Christmas which offers discounts of up to 50% off.
Express offers a 15% discount to students through UniDAYS and offers a discount to members of the United States Military.
Express does not specify a trade-in policy for customers.
Express offers customers the opportunity to sign up for their Express Next Credit Card. Cardholders earn loyalty reward points for every purchase made with the Express Next Credit Card, will receive an annual birthday gift from Express, and free standard shipping on all orders placed with the credit card through the Express website.