About Express Factory Outlet
Headquartered in Columbus, Ohio with a New York design studio in the heart of Manhattan, Express Factory Outlet is the place to look for a rewarding career in fashion. They employ approximately 18,000 associates in over 650 retail stores, both nationally and internationally. Express Factory Outlet is a specialty apparel and accessories retailer of women’s and men’s merchandise, targeting the 20 to 30 year-old customer. The Company has more than 35 years of experience offering a distinct combination of fashion and quality for multiple lifestyle occasions. Today, they offer the best deals and discounts on women’s and men’s clothing, as well as incredible Express Factory Outlet promo codes found online.
Price Matching
Express Factory Outlet will process a one-time price adjustment for in store Express Factory Outlet purchases, when the price of an item has been reduced and an original sales receipt is presented within 14 days of the purchase date. Price adjustments are refunded in the same tender as the original purchase. Items purchased at Express and Express Men stores are not eligible for price adjustments in Express Factory Outlet stores.
Return Policy
Express Factory Outlet will accept returns and exchanges for items purchased in Express Factory Outlet stores. They will not accept a return or exchange if requested more than 60 days after the purchase. They will also not accept returns and exchanges that were purchased in Express or Express Men stores or online. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange.
Loyalty Program
EXPRESS NEXT is a customer loyalty program where enrolled members can earn points and receive rewards that can be used towards future purchases. Points are awarded per dollar spent. Members can earn free standard shipping, rewards points, birthday gifts, exclusive offers and early access to the company’s biggest promotions and sales events.
Seasonal Sales
The company offers Express Factory Outlet coupons for sales or discounts to in-store purchases. They do work with other sites to provide these coupons, but also have many promotions and deals such as getting 15% off your purchase of $100 or more and 20% off your first purchase when you get an EXPRESS NEXT credit card. The company holds clearance sales when you can save up to 70% off and take an extra 50% off and Black Friday clothing deals and offers. By signing up for their mailing list, you will receive rewards points and early access to future discounts and new launches.
Qualified Discounts
Express Factory Outlet offers 15% off every Express purchase for students and military personnel. All those eligible for this discount can simply register at the brand’s website and receive the discount.
Trade-In Policy
Express Factory Outlet does not specify a trade-in policy for customers.
Credit Card
Express Factory Outlet offers EXPRESS NEXT credit card with varying promotions and discounts. Once you get the card you will receive and extra 20% off your first purchase and later can earn points when making purchases.
