About Extended Stay America
Extended Stay America is an American company, headquartered in Charlotte, N.C, that provides short and long term accommodation for its guests. Whether a customer is looking for an overnight hotel stay or some form of temporary housing solution, Extended Stay America has a range of options to satisfy its guests. Each Extended Stay America suite includes lots of room to relax, a fully equipped kitchen and free Wi-Fi internet access, plus a flat-screen TV, free grab-to-go breakfast and weekly housekeeping meaning Extended Stay America is ready to take care its guests whether it’s for one night or one hundred.
Price Matching
Extended Stay America operate a price match guarantee and state that they willalways offer the best rates for their suites, however, if a guest can find the same room listed publicly for a lower nightly rate, they will match that price andreduce the price by a further 10%.
Return Policy
Any reservations must be canceled by 6 pm local hotel time on the day of arrival or the first night's stay will be charged as a no show fee.
Loyalty Program
The Extended Perks program allows guests to earn rewards immediately insteadof having to acquire points. Customers earn immediate rewards when they join Extended Perks and can receive weekly deals with discounted rates, offers and special promotions for its guests. There are also promotions and savings available for dining, car rental, retail shopping and more, possibly helping customers to save up to $2500 annually.
Seasonal Sales
Extended Stay America does not advertise seasonal sales but it does have regular discounts, promotions and special savings available for customers to take advantage of all year round.
Qualified Discounts
Extended Stay America offers discounted rates for government, military, seniorsand auto club members, all of which can be accessed when booking a room online.
Trade-In Policy
Extended Stay America does not specify a trade-in policy for customers.
Credit Card
Extended Stay America does not offer a credit card to customers at this time.
