About Eyeglasses.com
Eyeglasses.com is an online eyewear retailer. It sells the highest quality designer eyeglass frames and prescription lenses at discounts up to 60% compared to typical stores. Eyeglasses.com sets itself apart from other similar retailers by offering an extensive frame selection, Lens Wizard, prescription manager, and other unique tools. In addition to its online presence, Eyeglasses.com has three retail locations in Connecticut and New York. Raise offers unbeatable Eyeglasses.com coupons and Eyeglasses.com promo codes online, including free shipping.
Price Matching
Eyeglasses.com offers price matching on specific online merchandise. No price matching is honored over the phone or in store. If eyeglass frames or sunglasses are found for a lower price on a competitor’s website, customers may enter the web address of the competitor’s page showing the lower price in the comments box of the shopping cart. Customer service will review the request and process a refund for the difference if it qualifies.
Any items that are price matched may be returned with a 20% restocking fee. Custom lens service, custom work, sunglass clips, and spare parts do not qualify for the price match guarantee.
Return Policy
The Eyeglasses.com return policy honors a full refund on frames and sunglasses within 30 days of purchase. No restocking fee is charged on the first 3 frames returned per customer, but 20% restocking fee is charged for every pair thereafter. Frames can only be returned after 30days if a manufacturing defect is detected and covered by the manufacturer’s warranty. All frame exchanges cost a shipping fee of $15.
Eyeglasses.com also offers a “Perfect Lenses” guarantee. If lenses are not made perfectly to the prescription provided, Eyeglasses.com will remake the lenses at no cost to the customer.
All merchandise returned for refund or exchange must be in its original saleable condition and, if sent through the mail, postmarked within 30 days from the day it shipped.
Loyalty Program
Eyeglasses.com does not offer a customer loyalty program at this time.
Seasonal Sales
Customers can redeem many exclusive online-only Eyeglasses.com promo codes and coupons. These deals include $15 off orders over $250, $25 off orders over $400, and 25% off “in-stock” items. Only one promotion can be used at a time.
Qualified Discounts
Eyeglasses.com does not specify any unique discounts for qualified customers.
Trade-In Policy
Eyeglasses.com does not offer a trade-in policy.
Credit Card
Eyeglasses.com does not offer a credit card to customers.
