Designed to create footwear that's fashionable, functional, and above all comfortable no matter how long you wear it for, FitFlop utilizes biomechanical principles to make shoes their customers will love.
FitFlop does not specify a price match guarantee.
FitFlop allows returns on all full price and outlet items within 28 day of purchase subject to certain conditions.
Customers must complete the return form included on the back-side of the receipt which is shipped with their order.
Products must be returned in their original condition and cannot have been worn outdoors, all items included with the original shipment must be included with the return. All footwear will be inspected upon return to the FitFlop warehouse.
“Final Sale” products are not eligible for return or refund unless the product is defective or the wrong product was delivered.
Products labeled as “Sale” items can be returned within 28 days from purchase, but will be subject to a restocking fee of $6.39.
FitFlop customers can create an account in order to earn 20% off of their first purchase, earn rewards during their birthday month, track orders, process returns, and manage payments.
FitFlop offers sales for Valentines Day, Chinese New Year, President's Day, and Black Friday among other holidays and events.
FitFlop offers 20% off to eligible college students through Student Beans.
FitFlop does not specify a trade-in policy for customers.
FitFlop does not offer a credit card to customers at this time.