About Gap Factory Store
The Gap Inc, most commonly known as Gap, is a worldwide clothing and accessories retailer headquartered in San Francisco, California. It was founded in 1969 by the Fisher family and has grown into a collection of six brands with nearly 4,000 stores around the world. Gap also runs Gap Factory stores that sell Gap-style clothing at lower, discounted prices. Raise offers exclusive Gap Factory promo codes and coupons found online, including free shipping.
Price Matching
Gap Factory does not offer price matching, but it does offer a one-time price adjustment guarantee. If an item purchased is marked down within 14 days of the date of purchase, customers can request a refund for the difference by contacting customer service. Items purchased used promotion code or other discount aren’t eligible for this price adjustment.
Return Policy
The Gap Factory return policy is different from the standard return policy using in standard Gap brand stores. All returns and exchanges of online items cost $5.95 when using the prepaid shipping label provided by Gapfactory.com. Returns for orders less than $5.95 are free. Online and in-store orders from Gap Factory can be returned up to 60 days from the original date of purchase.
Other Gap Factory return guidelines include these rules:
- Only items that are defective or unwashed and unworn may be returned
- Store items cannot be returned online, but online items can be returned in store
- Final sale items cannot be returned or exchanged
- Online items can be returned to a store unless marked “Mail Only”
- All swimwear must have original price tags and hygienic liner intact
Loyalty Program
Gap Factory offers a free loyalty program called BRIGHT. All BRIGHT Members earn 2 points per $1 spent in Gap, Inc brand stores. For every 500 points earned, Members are awarded a $5 Reward toward a future purchase.
Seasonal Sales
Gap Factory is known for running large promotions with discounts up to 70% or 80% off merchandise. The largest sales usually occur over three-day holidays like Presidents’ Day, Memorial Day, Independence Day, and Labor Day, as well as Black Friday, Cyber Monday, and Christmas.
Qualified Discounts
The Gap Factory pays tribute to all military service members with a 15% discount.
Trade-In Policy
Gao Factory does not specify a trade-in policy for customers.
Credit Card
The GapCard is a Visa credit card available to all qualified applicants. It’s valid to use with other Gap Inc. brands, including Gap Factory, Old Navy, Banana Republic, and Athleta. Cardmembers receive special benefits:
- An annual birthday gift
- 20% off first purchase with GapCard
- Extra 10% off purchases at Gap and Gap Factory stores
- 5 points per $1 spent at a Gap Inc. brand, in-store and online
- 1 point per $1 spent everywhere Visa is accepted
- $5 reward for every 500 points earned
- Bonus point shopping days
- No receipt necessary for returns
Cardholders who earn 5,000 points in a calendar year reach Gap Silver status and earn these additional benefits:
- Free basic alterations on Banana Republic purchases
- Special Silver Cardmember events
- Choose Your Own Sale Day
- Free online shipping with no minimum purchase with Gap promo code MYCARD
- Quarterly 20% bonus points
