Goalie Monkey
A subsidiary of MonkeySports, Goalie Monkey is a one stop shop for all the equipment and accessories that an ice hockey goalie might need or want.
Price Matching
Goalie Monkey offers price matching subject to certain conditions which are detailed below:
Price matched items must be currently available and in-stock at both the competitor's website and on Goalie Monkey.
Price matched item must be identical.
Price match is only applicable to authorized retailers for the brand of product to be price matched.
Item to be price-matched must be both sold and fulfilled by the competitor.
Items listed on auction sites, marketplaces, and third-party sellers are not eligible for price match.
Items subject to manufacturer pricing restrictions are not eligible for price match.
Items subject to reduced price as a result of rebates, gift certificates, coupons, bundled discounts, limited-time sales events, closeouts, liquidations, loyalty program offers, going-out of business sales, or buy-one get-one offers are not eligible for price matching.
Prices from physical retail locations or which are the result of typographical error or mistakes are not eligible for price-matching.
Return Policy
Goalie Monkey accepts returns on unused items within one year of the date of purchase date. Products returned within 90 days of purchase are eligible for refund or store credit, products returned after 90 days are only eligible for store credit. Goalie Monkey accepts returns subject to certain conditions:
Products must be returned in original packaging with all items, literature, boxes, and bags included with the product and in like new condition.
Product returns require a return authorization number which can be obtained by contacting Goalie Monkey.
If multiple sizes of the same product are purchased and one or more of those products is returned, customer will be assessed a 10% restocking fee.
Some items including, without limitation, products sold as new and used by the customer, sharpened or baked skates, jocks and undergarments, mouthguards, special orders, custom orders, team orders, special accomodations, customized products, personalized jerseys, blemished products, mystery products, demo products, pro returns, and items sold as used are not eligible for return.
Loyalty Program
Goalie Monkey offers a three-tiered loyalty reward program called “Rebound Rewards”. Customers automatically qualify for the “Silver” rewards tier and will earn $5 in rewards for every $100 spent on qualifying products. If customers have spent $1,000 in the past year they qualify for the “Gold” rewards tier and earn $7 in rewards for every $100 spent. When customers spend $2,500 or more within the past year, they qualify for the “Platinum” tier and earn $9 in rewards for every $100 spent.
Seasonal Sales
In addition to hosting a weekly sale for various items on the Goalie Monkey website and regularly rotating items into their clearance section, Goalie Monkey holds both Cyber Monday and Black Friday sales.
Qualified Discounts
Goalie Monkey does not advertise any qualified customer discounts.
Trade-In Policy
Goalie Monkey does not specify a trade-in policy for customers.
Credit Card
Goalie Monkey does not offer a credit card to customers at this time.
