About Halloween Express
Founded in 1990, Halloween Express is a dynamic Halloween chain from the USA that offers one of the largest selections of Halloween merchandise available anywhere. Updated annually to keep on top of the current trends, Halloween Express scours the globe for the latest and most in-demand customers out there, to ensure they’re always ready to provide the best items. Split into two divisions, both headquartered from Kentucky, Halloween Express has local and online stores, allowing customers to shop all year round.
Price Matching
Halloween Express offers a 14 day, 110% price guarantee. If customers purchase an eligible from them item online, and find the same item cheaper from a direct competitor within 14 days, Halloween Express will refund the difference, plus an extra 10%.
Return Policy
Halloween Express offers returns within 30 days of making an online purchase. To initiate a return, customers must gain a return merchandise authorization number, which can be found online. There is some stock, such as personalized items, clearance sale items, inflatable decorations and more, that cannot be returned. Customers are advised to visit the Halloween Express website or contact the customer service department for further clarification on exclusions and return procedures.
Loyalty Program
Halloween Express does not offer a loyalty program, however, customers can create a basic memberaccount to track orders, process returns, view items and manage payments.
Seasonal Sales
Although the online store is always available and some stores are open all year round, Halloween Express operates in a seasonal capacity, namely Halloween. Halloween Express does also includes a top sales and special products section, highlighting their closeout items and deeply discounted items and on occasion, they run sales for holiday events.
Qualified Discounts
Halloween Express does not advertise any qualified customer discounts.
Trade-In Policy
Halloween Express does not specify a trade-in policy for customers.
Credit Card
Halloween Express does not offer a credit card to customers at this time.
