About Horchow
Horchow is a luxury retailer of designer furniture and home decor. It was founded by Samuel Horchow in 1971 as the first luxury mail-order catalog not preceded by brick-and-mortar operations. Horchow became a member of the Neiman Marcus brand in 1988. Today, Horchow sells high-end, designer bedroom furniture, decor, lighting, bedding, towels, rugs, dinnerware, artwork, and more. Raise offers the best Horchow promo codes and coupons found online, including free shipping.
Price Matching
Customers can request a price adjustment if any merchandise purchased at regular price was reduced within 10 days of purchase.
Return Policy
The Horchow return policy allows customers to make returns within 30 days of receipt. All returned merchandise must be in unworn, undamage, saleable condition with all original tags and packaging intact. Online purchases can be returned by mail for free within 15 days of the delivery date or for a shipping fee of $9.95 after the 15-day mark. All returns can also be made in store.
Loyalty Program
Customers who subscribe to receive Horchow emails receive a 20% Horchow coupon for joining. Other benefits include online-only Horchow promo codes, decorating ideas and advice, and new merchandise and sale alerts
Seasonal Sales
Horchow is known for its after-holiday sales that offer up to 65% off end-of-season merchandise. Customers can also shop the 25% off Bedroom & Bath Sale or the Everyday Value Sales available online.
Qualified Discounts
Horchow offers To the Trade, a special program exclusively for design professionals, including residential and commercial interior designers and developers. All To the Trade members receive a 25% off Horchow discount on every purchase, every day.
Trade-In Policy
Horchow does not offer a trade-in policy.
Credit Card
As part of the Neiman Marcus family, Horchow customers can use the NM Credit Card to make their purchases. The NM Credit Card is available to qualified applicants. Cardholders receive exclusive benefits, including the following:
- Earn 2 InCircle rewards points for every dollar spent on credit card purchases
- Every 10,000 points can be redeemed for a $100 Neiman Marcus coupon, with no merchandise exclusions
- New credit card members receive a 5,000 opening bonus with a same-day purchase
The InCircle loyalty program is available to all NM credit cards customers. The benefits and number of points earned per dollar increase through Tier 1, 2, 3, 4, and 5. By spending at least $10,000 on Neiman Marcus brands annually, members reach tier Circle 5 to enjoy many perks:
- Bonus points events
- Free 2-day shipping
- Double point day
- Perk card with an additional $50
- Free gift packing
- InCircle concierge
