About Hotels.com
Hotels.com is a website dedicated to helping travelers book hotel rooms online and by phone. It was founded in 1991 as the Hotel Reservations Network to provide hotel booking through a toll-free phone number. It established its online presence as Hotels.com in 2002 and quickly grew into a hotel booking service with 85 websites in 34 languages and a list of more than 325,000 hotels in 19,000 locations. Raise offers the best Hotels.com coupons and Hotels.com promo codes found online.
Price Matching
Hotels.com offers a Price Guarantee. If the same accomodation option at the same property, on the same dates, is available for a cheaper price, customers can call customer service to request a price match.
For price match requests on lower prices found on Hotels.com itself, customers with refundable bookings can be instantly rebooked by customer service, charged for the lower price, and granted a refund for the higher priced booking.
For price match requests on lower prices found on another website, customers must call customer service to provide proof of the lower price and request a refund for the difference. Customers with non-refundable bookings are eligible for a Hotels.com coupon to redeem on any future booking on Hotels.com.
Return Policy
Hotels.com does not provide a return policy, but it does offer a cancellation policy for its bookings. Although Hotels.com does not directly charge cancellation fees, individual hotels set their own cancellation fees. This means that cancellation policies are unique to each booking.
Loyalty Program
The Hotels.com Rewards program is available for free to all customers. Travelers receive one free hotel night after booking a total of 10 nights. Each free night earned can be redeemed in ny of more than 500,000 select properties around the world. The value of the reward night is the average price of the 10 nights collected to earn the reward.
Hotels.com does not impose any blackout dates or restrictions, so members can redeem free nights at ny time.
Hotels.com Rewards members also have access to Secret Prices on select properties and other exclusive Hotels.com promo codes.
Seasonal Sales
Hotels.com regularly offers coupons and promo codes on select hotels, travel dates, and travel destinations. Deals include $5 off select hotels, up to 40% off select destinations during specific dates, and rebates on travel through certain periods. Hotels.com is also known for major sales on Black Friday and Cyber Monday.
Qualified Discounts
U.S members, government employees, teachers, and students are all eligible for a 10% off Hotels.com promo code when they register with ID.me.
Trade-In Policy
Hotels.com does not offer a trade-in policy.
Credit Card
The Hotels.com partners with Capital One to bring Venture and VentureOne card holders unique benefits. Cardholders must make purchases through hotels.com/venture to qualify:
- Earn 2x miles per dollar on all Hotels.com bookings
- Earn 10x miles on eligible Hotels.com bookings during promotional periods
- No cap on reward earned
