With its headquarters in Palo Alto, California, Houzz was founded in 2008 by Adi and Alon who werelooking to remodel their home but struggling with different ideas, trying to find the best design and construction professionals and also trying to navigate a giant stack of magazines. It was here that Houzz was born, as an online community to connect people all over the world from homeowners looking for interior design ideas to design professionals that can lend a hand and guide a project to completion. In just over a decade Houzz has grown from a small side project to a full-grown community with over 40 million homeowners, home design enthusiasts and home improvement professionals, situated all over the world.
Houzz does not specify a price match guarantee.
All products purchased on Houzz are eligible for return within 30 days of delivery; however, the product must be unused and be returned in the original packaging and original condition. Customers are responsible for shipping and handling costs, unless the item was delivered damaged, or it was defective. Some items marked as final sale, or non-refundable, will not be eligible for a refund, and it is also suggested that customers use a Houzz return label and in some cases, also insure the shipment.
Houzz does not offer a loyalty program. However, customers can enjoy Houzz in a range of ways and customers can also create a basic member account to track orders, process returns, and explore Houzz.
There are many sales to be found on Houzz, including in the designated sale section. Houzz also occasionally run sales at key times or around holiday events, with savings sometimes reaching as high as 50% off.
Houzz does not advertise any qualified customer discounts.
Houzz does not specify a trade-in policy for customers.
Houzz offers the Houzz Credit Card and the Houzz MasterCard Credit Card, with both offering great rewards and benefits when used, including a welcome reward and further rewards for spending on the card. Customers can explore the differences between the two cards and apply for a card online, by visiting Houzz.com.