InterContinental Hotels Group, or IHG, is a British multinational hospitality company headquartered in Denham, Buckinghamshire, with hotels in over 100 countries across the world. With different brands under the IHG name, there are more than enough hotels, rooms, and retreatsavailable for customers to visit all over the world.
IHG operates a best price guarantee service, promising that when customers book directly, they will always receive the lowest price online. However, if customers do find a better price somewhere else, IHG will match the price and provide customers with 5 times the IHG rewards club points.
In most cases customers must cancel a booking the day before a stay, however in some situations, the deadline may be much earlier, it is therefore recommended that customers contact their venue for full cancelation details.
The IHG rewards club allows customers to earn as much as 4X the amount spent to redeem against further stays, trips, and gifts. Customers can earn when they stay with IHG or travel, shop or dine with one of IHG’s partners. Points can be used for reward nights, shopping or cash and many other benefits. Customers can apply to become a reward club member online.
Customers can access a range of seasonal sales with IHG hotels in a variety of inspirational hotels around the world. Customers can access these amazing deals by visiting the IHG website.
IHG operates a discount service for some military members, although customers are advised to check when booking as discounts are not wholly applied to every IHG venue and may not apply to all aspects of the military.
IHG does not specify a trade-in policy for customers.
IHG does not offer a credit card to customers at this time.