About J. Crew Factory
J. Crew Factory is the discount outlet for the fashion retailer, J. Crew, and is a subsidiary of J. Crew International. They sell outerwear, tops, pants, sleepwear, swimwear, jewellery, and footwear for men, women, and children at a steeply discounted rate from regular retail. They are headquartered in New York.
Price Matching
J. Crew Factory offers a one-time price adjustment within seven days of purchase along with original receipt. Products not purchased at full price are not eligible for a price adjustment.
Return Policy
J. Crew Factory will accept items returned within 30 days of purchase for a refund or exchange whether purchased online, by phone or in-store. These items must be unworn with tags attached.
Loyalty Program
J. Crew Factory offers a Membership program where you can get 15% off when you apply. You receive points with every dollar spent and extra points when you use their credit card. Plus you will have exclusive access to sales, offers, member-only events plus much more.
Seasonal Sales
J. Crew Factory offers many sales, daily deals and even discounts on new arrivals, plus a clearance section with an extra 60% off with promo codes, online only.
Qualified Discounts
J. Crew offers teacher and college student discounts in-store with a valid school ID.
Trade-In Policy
J. Crew Factory does not specify a trade-in policy for customers.
Credit Card
J. Crew does not offer a credit card to customers at this time.
