About J.Jill
J.Jill, founded in 1959, is a women’s apparel brand. For 40 years, women ordered apparel, shoes, and accessories from the J.Jill catalog. In 1999, the first J.Jill retail location opened in Massachusetts. Today, J.Jill apparel and accessories can be purchased online, in-store at over 280 locations in the United States, and via mail-order catalog.
Since 2002, the J.Jill Compassion Fund has donated over $14 million to communities that work to empower homeless and disadvantaged women to become self-sufficient.
Price Matching
If an item you have purchased from J.Jill is discounted or is included in a promotional sale after your purchase you have 14 days from the date of purchase to request a price match. Price match requests can be made in-store or by contacting J.Jill customer support.
Return Policy
J.Jill merchandise can be returned up to 90 days from the date of purchase. Returns can be made in-store at any J.Jill retail location or submitted via mail.
Loyalty Program
J.Jill currently does not offer a loyalty program.
Seasonal Sales
Visit any J.Jill retailer or the J.Jill website for the most update date seasonal sales and specials.
Qualified Discounts
J.Jill provides year round discounts for all customers. J.Jill credit card holders earn 5% off all J.Jill purchases and receive exclusive deals and early access to promotional events.
Trade-In Policy
Apparel and accessories purchased from J.Jill can be exchanged. Simply call to initiate an exchange or complete an exchange by mail.
Credit Card
Qualified J.Jill shoppers can apply for the J.Jill credit card and receive 15% off their first J.Jill credit card purchase. Happy birthday from J.Jill, credit card holders receive an additional 20% off a purchase made during their birthday month.
