About JanSport
JanSport is a retailer specialising in backpacks and collegiate clothing. They were founded in 1967 in Seattle, and are now owned by VP Corporation and headquartered in Alameda, California.
Price Matching
JanSport offers a price adjustment for online items that go on sale within one week of purchase.
Return Policy
JanSport has a lifetime warranty for their bags and backpacks. If your bag breaks down you can return it for repair or replacement. They also accept returns within 60 days of purchase for any reason provided the item has not been used or damaged.
Loyalty Program
JanSport does not offer a loyalty program. Customers can create a basic member account to track orders, process returns, and manage payments.
Seasonal Sales
JanSport holds regular end-of season sales as well as larger sales for back to school and Black Friday. They also offer regular online promo codes and coupons which can be found on Raise. They always offer free shipping and free returns.
Qualified Discounts
JanSport offers a 10% student discount.
Trade-In Policy
JanSport does not specify a trade-in policy for customers.
Credit Card
JanSport does not offer a credit card to customers at this time.
