About Kendra Scott
Since designing her first collection of jewelry in 2002, Kendra Scott has gone from strength to strength, growing from a $500 order in her spare bedroom to being valued at over $1 billion and becoming a worldwide, recognizable brand name. When Kendra started the company she would walk around Austin, Texas, visitinglocal boutiques to sell her samples, a far cry from where the company is now, selling jewelry on a global level. A loving mother and driven entrepreneur, Kendra Scott has built the company inher image as she has developed a brand that cares about others and always looks to help the local community, remaining involved in charitable causes and living by the mantra “what matter to you, matters to us”.
Kendra Scott offers price adjustments, within 7 days, for items bought online, or in-store, and will adjust the price happily for customers that can provide a receipt and proof of purchase.
Kendra Scott offers free returns on items that are unwashed, unworn and in theiroriginal condition, providing customers with a full refund, when returned within 45 days. Customers should visit the Kendra Scott website to find out more information regarding shipping and handling and also view the prohibited list of items that are not eligible for return. Customers can simply return items purchased from a retail store, back to the store with the original receipt.
Kendra Scott provides customers with a $20 off voucher when they successfully refer a friend. Customers can also create a basic member account, giving them access to exclusive offers, updates on special promotions and announcements regarding new products.
Kendra Scott runs regular sales and also has a dedicated sale section, allowing customers to purchase items that are heavily discounted. In addition to this Kendra Scott also have regular promotions where customers can purchase heavily discounted items or buy multiple products for cheaper.
Kendra Scott advertises a birthday discount, where customers can receive 25% off one Fine Jewelry, Sterling Silver or home item and 50% off one fashion jewelry item.
Kendra Scott does not specify a trade-in policy for customers.
Kendra Scott does not offer a credit card to customers at this time.