About Kérastase
Kérastase is a French luxury hair care line that distributes products internationally. Kérastase is part of the L’Oréal Professional Products Division and was founded in 1964 by scientists at L’Oreal Advanced Research. The brand sells hair care and styling products at luxury salons, through their e-commerce site, and in Sephora. Every Kérastase in-salon offers hair diagnosis which begins with the Kerascope diagnosis camera with which the hair stylist is able to diagnose the client with their hair and scalp needs before finding their personalized hair care regimen. The brand offers hair care treatments for all kinds of hair and has worked with various celebrities to represent the brand, such as Kate Moss, January Jones and Emily Ratajkowski.
Price Matching
Kérastase does not specify a price match guarantee.
Return Policy
If you are unsatisfied with a product, you may exchange or return it within 30 days of purchase with your original receipt. Kérastase cannot accept returns on overly used products. Shipping and handling are not included in refunds.
Loyalty Program
By becoming My Kérastase member, you get first access to special offers and announcements when new products become available, as well as insights on the latest formulas and innovations. As a member you also have the privilege to try out Kérastase’s Diagnostic Tool to diagnose your current hair condition and discover the perfect cleanse and treat. Once you are registered as My Kérastase member you will enjoy all the benefit that come along with shopping on www.kerastase.com, including all Kérastase discounts and exclusive deals.
Seasonal Sales
Kérastase is known for offering regular seasonal coupons and promo codes. With Kérastase deals you can save on shipping costs and get free shipping every day on orders of $100 or more. You can discover new products and choose up to 3 exclusive free samples included with every order. You can also Take advantage of Kérastase auto-replenishment service and receive free shipping & 10% off all recurring orders. You can also give gift points to another member, which are valid for 60 days from the date you gifted them.
Qualified Discounts
Kérastase does not advertise any qualified customer discounts.
Trade-In Policy
Kérastase does not specify a trade-in policy for customers.
Credit Card
Kérastase does not offer a credit card to customers at this time.
