About Lancome
Lancome is a French cosmetics company founded by Armand Petitjean in Paris in 1935. They are now owned by L’Oreal. They primarily sell perfumes, makeup, and skin care.
Price Matching
Lancome does not specify a price match guarantee.
Return Policy
All purchases made at lancome.com must be returned there. All purchases can be returned using the shipping label included in the original purchase, and preferably should be in the original packaging.
Loyalty Program
The Lancome rewards program is called Elite Rewards. It has three tiers according to points gained through purchases. Rose Gold
1 – 1,999 points.
This includes free standard shipping on orders over $49, access to the rewards catalogue, a birthday gift, and early access to sales and promotions.
Gold
2,000-6,499 points
The Gold tier includes free standard shipping on all purchase with no minimum amount. It includes everything in the Rose Gold tier as well as an Anniversary Gift, free gift wrap, and complimentary Shoprunner membership.
Platinum
6,500 plus points
The Platinum tier includes free 2-day expedited shipping with no minimum purchase. It includes everything in the Gold tier as well as free Event Access.
Seasonal Sales
Lancome hosts start of season sales, regular discounts, and introductory pricing on new products. Lancome always offers free shipping on purchases over $49.
Qualified Discounts
Lancome does not advertise any qualified customer discounts.
Trade-In Policy
Lancome does not specify a trade-in policy for customers.
Credit Card
Lancome does not offer a credit card to customers at this time.
