About Lou & Grey
Under parent company Ann Inc. Lou & Grey is an American apparel store specializing in activewear fashion for women. With signature clothing, accessories and shoes, Lou & Grey has 12 stores across the United States and specializes in thoughtfully designed, texture-rich styles, for everyday dress.
Price Matching
Lou & Grey will offer a price adjustment for one item that has been marked down for the first time within 7 days of the original purchase, however, special promotions are not eligible for price adjustments and Lou & Grey stores cannot process price adjustments for online orders.
Return Policy
Lou & Grey will accept returns of items that are unwashed, unused and in their original condition, within 30 days of original purchase.
Loyalty Program
The Lou & Grey loyalty program, ALL Rewards, allows customers to earn 2 pointsfor every $1 spent, with 500 points generating a $5 reward. ALL reward members can also gain access to Lou & Grey rewards, such as birthday bonusesand double point days.
Seasonal Sales
Lou & Grey have a dedicated sales section, allowing customers the opportunity to purchase items at a heavily reduced rate. By joining the Lou & Grey email list,or as a member of ALL rewards, customers may also have the opportunity to gain access to special promotions and events.
Qualified Discounts
Lou & Grey does not advertise any qualified customer discounts.
Trade-In Policy
Lou & Grey does not specify a trade-in policy for customers.
Credit Card
Lou & Grey does not offer a credit card to customers at this time.
