Lufthansa is the largest German airline, which is headquartered in Frankfurt, and is one of the largest airlines in Europe; they offer flights to more than 220 destinations, worldwide. Lufthansa has a fleet of 267 aircrafts and is comparable to Emirates airline - the largest in the world. It was among the first airlines to offer in-flight internet to its passengers, and they started it back in 2004. Frankfurt the hub of Lufthansa is one of the busiest airports in the world. Lufthansa offers great value when it comes to ticket pricing to different destinations, they are among few airlines that offer for types of seating classes in their aircrafts; economy, premium economy, business and first class. Lufthansa economy class offers comfortable seating, on-board entertainment, food & beverages, head rests for long flights and more. Excellent comfort and amenities are offered in the Lufthansa first class, with valet parking, personal assistant, separate lounges, and more. Customers can easily make bookings online, and through the APP.
Lufthansa doesn’t offer a price-match with other airlines.
Customers can use the online refund option for requesting refunds on missed or cancelled flights; most cancellations can be requested 24 hours before the flight. Refunded amount depends on the type of ticket purchased.
By registering for Lufthansa ID, customers can make automatic flight check-ins, customers can enter their details and flight preferences, with the help of the Lufthansa Miles - customers can earn flyer status and can earn points with everyday purchases, by flying with partner airlines and making hotel bookings. Miles can be redeemed for flight upgrades, and for shopping from Lufthansa world.
Sales, promo codes, coupons, and special offers are advertised on the website, and social media channels.
The veterans’ advantage program by Lufthansa offers discounts on purchase of tickets from Lufthansa.com. The discounts are extended to active duty military personnel, National Guard, veterans and their families.
Lufthansa Airlines do not specify a trade-in policy.
The company doesn’t offer a credit card to its customers.