About Lumber Liquidators
Lumber Liquidators are now called, LL flooring; they offer hardwood flooring options for their American customers, and they have headquarters in Richmond, Virginia. They are one of the largest and fastest growing hardwood flooring retailers in the US. They have more than 360 stores in 46 states, and customers can shop for a variety of flooring; hardwood flooring, laminated, bamboo flooring, vinyl plank, porcelain & ceramic tiles, cork flooring, waterproof flooring, floor cleaning & repair services, protection, molding & trim services, distressed flooring and much more. With the help of the visualizer tool, customers can visualize the floor in their own home, and order up to 4 flooring samples online for FREE. Customers can also make an appointment online with a flooring expert, and seek help in deciding the right type of flooring for their home. They offer FREE shipping (ground) in the US.
If the customer finds a better deal at another retailer based in the US, for the same type of flooring, construction, grade, thickness, warranty, the customer can contact LL flooring within 7 days of purchase for a price-match. Also, if the price for a type of flooring reduces further after the customer has made a purchase, the customer can contact within 30 days of purchase, and they’ll be refunded the price difference.
Customers can return and exchange products bought within 90 days of receipt; opened boxes and custom orders aren’t eligible for returns and exchanges.
LL flooring doesn’t specify a loyalty program. Customers can create an account with the website, and view order history and track new orders.
Seasonal sales, new deals and discounts are advertised on the official website. Newsletter subscribers get special offers and discount coupons.
LL flooring doesn’t specify qualified customer discounts.
The company doesn’t specify a trade-in policy.
The company offers a credit card through which customers can make easy payments in monthly installments for their orders. With the credit card, it becomes easy to manage the online account and make payments, securely.