About Mattress Firm
Mattress Firm is a retailer specializing in a wide range of brand-name mattresses, pillows, bedding, beds and frames. They were founded in Houston, Texas in 1986 and are now owned by Stienhoff International. They have over 2,600 locations across the United States, and have several subsidiaries including Sleepy’s, Sleep Train, and Mattress Liquidators.
Mattress Firm guarantees to beat their competitors by 10% on any of their mattresses. In addition, if the price drops within 120 days of purchase, they will refund you the difference.
Mattress Firm will accept returns on their mattresses for up to 120 days after purchase. If you choose to switch out with another mattress there will be a $79 redelivery fee.
Mattress Firm does not offer a loyalty program. Customers can create a basic member account to track orders, process returns, and manage payments.
Mattress Firm runs frequent sales of up to 50% off their products as well as free delivery when you order online.
Mattress Firm offers a 10% discount to members of the military as well as first responders and their family members.
Mattress Firm does not specify a trade-in policy for customers.
Mattress Firm offers an in-store credit card that allows you to spread the cost of your mattress over a period of time ranging from 2 years to 5 years, depending on the value of your purchase.