About ModCloth
ModCloth is an online clothing retailer with a passionate focus on creating stylish, comfortable clothing for a full range of sizes. It was founded in 2002 in Pittsburgh, PA by Susan Gregg Koger and Eric Koger. Jet.com purchased ModCloth, but did note that ModCloth would still be run independently of Jet.com or Walmart. Just two and a half years later, in October of 2019, ModCloth was sold to Go Global Retail, a brand investment platform, by Walmart. ModCloth’s dedication to empowerment led to the Heroes Pledge For Advertisers, wherein ModCloth committed not to “change the shape, size, proportion, color, and/or remove/enhance the physical features” of models in post-production. ModCloth also uses their real staff members as models for swimwear advertising campaigns, in response to research that detailed the potential harm of thin models being used to advertise clothing.
Price Matching
Modcloth does not specify a price match guarantee.
Return Policy
U.S. Customers have three options when returning something that didn’t work out for them. A refund to the original payment method can be offered for returns received within 30 days of the shipment date, using the free return label. Exchanges for a different size, color, or pattern can be processed, free of charge, if received within 90 days of the original order date. Lastly, if neither of those two options appeals or applies, if the return arrives within 30 days of the shipping date, customers are eligible for a Store Credit in the amount of the purchase price PLUS a $5 bonus. Use it to find something you love!
Loyalty Program
ModCloth does not offer a loyalty program. Customers can create a basic member account to track orders, process returns, and manage payments.
Seasonal Sales
ModCloth does occasionally offer limited time promotions, coupons, or coupon codes that members can take advantage of. Visit https://www.modcloth.com/modcloth-coupons to stay on top of those incredible discounts!
Qualified Discounts
ModCloth offers an incredible 25% discount for students through Student Beans! Visit https://www.modcloth.com/students to get signed up and start saving. Teachers, nurses, members of the military, first responders, and government workers can also enjoy a 25% discount! Visit https://www.modcloth.com/shop/discounts to verify with ID.me
Trade-In Policy
Modcloth does not specify a trade-in policy for customers.
Credit Card
ModCloth does not offer a credit card to customers at this time.
