Otterbox sells top quality and durable mobile phone cases and other phone and mobile accessories; they were founded in Fort Collins, Colorado in 1998. Otterbox mobile cases, covers and screen protectors are world renowned – customers in Fort Collins can also visit their in-store location, which is located in Downtown Fort Collins, and shop for a variety of screen protectors, covers, cases and more. They cover all the major phone brands, such as Apple, Samsung, LG, Google, Motorola, HUAWEI, ASUS, T Mobile, Microsoft, Verizon, Alcatel, One Plus and more. They design and create phone cases, screen protectors, and sell device accessories, such as cables, wireless chargers, power banks, car chargers, antimicrobial screen protectors, custom cases and collections by, Disney, Pixar, Star Wars, Marvel and more. They also feature outdoor accessories such as drinking bottles, hard & soft coolers, and dry bags.
Otterbox doesn’t offer a price-match with other retailers.
Customers can return most products within 30 days of the date of purchase, only if the product was purchased directly from Otterbox. Most products come with 2 to 7 years of warranty.
The VIP membership offers special perks and many discounts; customers get FREE express shipping, cooler orders also get free shipping (standard), 10% off everything on the website, a free gift, as well as special promotions and deals through the year - for an annual fee. Membership can be cancelled anytime.
Sales, promo codes, and coupons are advertised on the Otterbox website, and newsletter subscribers also get promotional deals and updates on new products.
Front liners such as healthcare workers, food delivery agents, first responders, builders and harvesters, grocery workers get up to 40% off in discounts at Otterbox. Front liners from the US and Canada are eligible for the discount.
Otterbox doesn’t specify a trade-in policy.
The company doesn’t offer a credit card to its customers.