About Pretty Little Thing
With offices in London and Los Angeles, although headquartered in Manchester, England, Pretty Little things (PLT) is a UK-based fashion retailer that specializes in stylish clothes for 14-24-year-olds. Founded in 2012 by brothers, Umar and Adam Kamani, PLT has grown from a small accessory shop, and only 20 products, into a forward-thinking fashion brand with a presence in the UK, US, Australia, and France.
Price Matching
Pretty Little Things does not specify a price match guarantee.
Return Policy
Pretty Little Things allows customers to return items within 60 days of receiving an order, however, the item must be unworn, unwashed and with the original tags. Shipping and handling are not included and customers must make the return at their own cost. Some items, such as grooming products or pierced jewelry cannot be returned and any shoes must have only been tried indoors.
Loyalty Program
Pretty little thing does not offer a loyalty program but it does allow customers torefer a friend, and customers also have the opportunity to create a basic member account to track orders, process returns, and manage payments.
Seasonal Sales
PLT runs regular sales throughout the year, both seasonal and based around big events. There is a designated sales section on the PLT website and there are various vouchers and discount codes available the customers can also access.
Qualified Discounts
Once verified through Student Beans, students can access a 50% student discount at Pretty Little Thing.
Trade-In Policy
Pretty Little Thing does not specify a trade-in policy for customers.
Credit Card
Pretty Little Thing does not offer a credit card to customers at this time althoughcustomers can pay through either Klarna or Afterpay, allowing customers to splittheir payments over time.
