About Rack Room Shoes
Rack Room Shoes was established as a footwear retailer in 1920, with its first storefront located in Salisbury, North Carolina. Rack Room Shoes grew consistently through the years and today operates over 400 locations in 24 states. One thing has remained constant throughout Rack Room Shoes' years in business, and that is their reputation for providing a wide selection of high quality footwear at incredible prices.
Price Matching
Rack Room Shoes does not specify a price match guarantee.
Return Policy
Rack Room Shoes accepts returns on unworn, undamaged items within 60 days from the date of purchase. Items may be returned to any Rack Room Shoes location or mailed to the Rack Room Shoes packaging center. Customers may be responsible for shipping and handling costs necessary to effectuate a return. Rack Room Shoes also reserves the right to reject any return.
Loyalty Program
Rack Room Shoes offers customers the opportunity to join their free rewards program through which customers will earn points for all purchases made at Rack Room Shoes stores or on the Rack Room Shoes website. These points can then be exchanged for rewards including discounts on future purchases. Members will also obtain access to exclusive events and receive special deals on various products.
Seasonal Sales
Rack Room Shoes offers weekly sales in addition to a regularly rotating stock of clearance items. Additionally, Rack Room Shoes has traditionally hosted an annual Black Friday sale in addition to other seasonal events such as offering Back to School Sales and After-Christmas Sales.
Qualified Discounts
Rack Room Shoes offers a 10% in-store discount to all members of the United States Military every Tuesday with presentation of a valid U.S. Military ID. This discount increases to 20% on Memorial Day, the 4th of July, and Veterans Day.
Trade-In Policy
Rack Room Shoes does not specify a trade-in policy at this time.
Credit Card
Rack Room Shoes does not offer a credit card to customers at this time.
