About Rover
Rover is an online marketplace that helps people buy and sell pet care services. It was founded in 2011 as an online matchmaking service connecting pet owners and pet services. Today, Rover is headquartered in Seattle, Washington and known for its pet sitting, dog boarding, doggy day care, and dog walking services across the country. Raise offers the best Rover coupons and promo codes found online.
Price Matching
Rover does not offer a price match guarantee.
Return Policy
Rover does not offer a return policy. Instead, it offers the Rover Guarantee. If any costs raise from certain injuries or damages that occur during a service booked and paid through Rover, then the Rover Guarantee provides reimbursement in the event the sitter or walker is unwilling or unable to pay the costs. The following injuries and problems are covered under the Rover Guarantee:
- Vet care for injuries to a “Rover Dog”- a pet owner’s pet(s) in a sitter’s or dog walker’s care
- Vet care for injuries to the sitter’s or walker’s resident pet(s) caused by a Rover Dog
- Physical damage to a pet owner’s personal property caused by the sitter or walker
- Direct damages from injury to certain third parties caused by a Rover Dog
Monetary reimbursements for veterinary care are limited to $25,000 per incident. Reimbursements for pet owner property damage or third-party injury is limited to $1,000,000 per incident. All reimbursements are subject to a minimum contribution of $250 by claimant.
Loyalty Program
Rover does not offer a customer loyalty program. All Rover users must create an account with a profile for communication and booking purposes.
Seasonal Sales
Rover does not advertise seasonal sales, since prices are set by each individual pet sitter.
Qualified Discounts
Rover does not offer qualified customer discounts.
Trade-In Policy
Rover does not offer a trade-in policy.
Credit Card
Rover does not offer a consumer credit card.
