Scentbird is an online retail store that sells perfumes and colognes for both men and women; they are a subscription based model, where customers are sent perfumes in monthly packages. The New York City based company was founded in 2013 and they strive to deliver only authentic, and otherwise hard to find exclusive and designer perfume brands, including Tom Ford. The scents aren’t shipped randomly; customers can choose from an assortment of over 500 plus fragrances from different brands and also shop for makeup, skincare and wellness products. The scents they feature include brands; Versace, Kate Spade, juicy couture, Burberry, Rage & Bone, DKNY and Calvin Klein. They offer free shipping on all orders.
Scentbird doesn’t specify a price-match guarantee.
Subscription items are ineligible for returns and refunds, however if a customer chooses to shop without a subscription - they can make a return. If the items received are damaged, they are eligible for returns. Full sized fragrances can be returned within 15 days. Members can choose to skip or cancel an upcoming order.
Scentbird is a subscription based model in which customers get a smaller version of the full-sized fragrance, good enough to last a month before the next fragrance arrives. Free shipping is offered for all subscribers and customers have thus the option of trying out different fragrances, before buying a full-sized version. Customers set up a queue of what fragrance they would like to receive next. Customers can also earn credits by referring Scentbird to friends.
Seasonal sales, discounts and deals are found on the official website; new subscribers can also earn discounts on subscription charges.
Scentbird doesn’t specify any qualified customer discounts.
Scentbird doesn’t specify a trade-in policy.
The company doesn’t offer credit cards to its customers, at this time.