SHEIN is an international B2C fast fashion e-commerce platform. The company mainly focuses on women's wear, but it also offers men's apparel, children's clothes, accessories, shoes, bags and other fashion items. SHEIN mainly targets Europe, America, Australia, and the Middle East along with other consumer markets. The brand was founded in October 2008, and since then it has upheld the philosophy that "everyone can enjoy the beauty of fashion." Its business covers more than 220 countries and regions around the world. SHEIN aims to provide the highest value trendy pieces while also being dedicated to quality, value and service and offers amazing SHEIN deals and promotions as well as incredible SHEIN coupons and promo codes, available online.
SHEIN does not offer price matching at the current time.
In case you're not 100% satisfied, SHEIN offers a 45-day money back guarantee. You must send back and postmark your return packages within 45 days after the purchase date. No returns made after 45 days from the purchase date will be accepted. You can only return items that are unworn, unwashed, undamaged, have the original tags attached and the original packaging. The following items cannot be returned or exchanged: bodysuits, lingerie, swimwear, jewelry, beauty and accessories (except scarves, bags, and mermaid blankets). They cannot offer refunds on cosmetic if the hygienic seal has been broken.
The “SHEIN” loyalty program offers members amazing discounts and benefits. Members can earn points which are later redeemable. 1 point is earned for every dollar spent on a purchase. Points can also be earned by posting comments and reviews on purchased items. Pictures, size references and published comments shared on Facebook can earn you more points. For every 100 Points you get $1. You can use the points to deduct up to 70% of the total amount of products when you place your order (only the total price of products is supported, excluding postage, insurance and taxes).
SHEIN is known for offering regular seasonal coupons and promo codes during all seasons. There are promotions such as $5 off on orders of $59+, $10 off on orders of $99+, $30 off on orders of $189+, buying one product and getting the second at 60% off and buying one product and getting the second at 88% of. SHEIN also offers free shipping on orders over $49. By signing up to their mailing list, you will receive 10% off your next purchase as well as an early access to SHEIN offers, exclusive promotions and sales.
SHEIN offers students a discount of 15%. All eligible students should register at SHEIN student program to get their special student discount.
SHEIN Does not specify a trade-in policy for customers.
SHEIN does not offer a credit card to customers at this time.