Smartwool is a manufacturer and retailer of clothing and accessories made from merino wool that has been in operation since 1994. While the company initially manufactured only wool socks, they have since expanded their offerings to create a diverse line of clothing for outdoor activity.
Smartwool does not specify a price-match guarantee.
Smartwool accepts returns on unworn items in their original packaging within 60 days from the purchase date.
Smartwool does not offer a loyalty program. Customers can create a basic member account to track orders, process returns, and manage payments.
Smartwool hosts an annual Black Friday sale.
Smartwool offers a discount to professionals working in outdoor industries including adventure travel guides, backcountry ski and snowboard guides, climbing and mountaineering guides, fly fishing guides, and more.
Smartwool does not specify a trade-in policy for customers.
Smartwool does not offer a credit card to customers at this time.