Sofitel is a chain of luxury hotels and resorts based out of Paris, France which has been in operation since 1964. Currently, Sofitel operates 89 hotels and resorts across the world.
Sofitel offers price matching for any identical booking which a customer is able to find within 24 hours of booking. Sofitel will match the lower rate and give customers an additional 25% off of the rate as well.
Sofitel does not accept returns once a stay has been completed. Reservations may be cancelled or changed.
As a member of the Accor family of hotels, Sofitel offers customers the opportunity to join their membership program. Through this program, customers earn points for every purchase made through the Sofitel website or any of the other brands in the Accor portfolio of hotels and resorts. These points can be redeemed for discounts and other benefits.
Sofitel does not advertise any seasonal sales.
At various points throughout the year, Sofitel offers special discounts to government employees and military personnel at various hotels.
Sofitel does not specify a trade-in policy for customers.
Sofitel does not offer a credit card to customers at this time.